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How can we help you?

Find answers to common questions about orders, shipping, and returns.

Orders & Payments

You can place an order directly on our website by selecting your desired products, adding them to the cart, and proceeding to checkout.
We accept payments via credit/debit cards, UPI, net banking, and digital wallets. All transactions are secured.
Orders can be modified or canceled within 24 hours of placement. Please contact us at qlinkonshop@gmail.com as soon as possible.

Shipping & Delivery

Yes, we deliver across India. Shipping charges may vary based on location and weight.
Standard delivery takes 5-7 business days, while express shipping takes 2-3 business days. Delivery times may vary based on your pincode.
Once your order is shipped, you will receive a tracking number via email or SMS to track your package live.

Returns & Refunds

We accept returns within 7 days of delivery if the item is unused and in its original packaging. Please verify our Return Policy page for specific exceptions.
Refunds are processed within 7 business days after we receive and inspect the returned item at our warehouse.
Yes, exchanges are allowed within 7 days for unused items in original condition.

Product & Support

Some products may come with a manufacturer warranty. Please check the specific product description or contact us for details.
Yes! We provide customization services for select products (like digital cards or stands). Contact us at qlinkonshop@gmail.com.
You can reach us via Email at qlinkonshop@gmail.com. We typically respond within 24 hours.

Still didn't find the answer?

Our team is happy to help you with any specific queries.

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