How can we help you?
Find answers to common questions about orders, shipping, and returns.
Orders & Payments
You can place an order directly on our website by selecting your desired products, adding
them to the cart, and proceeding to checkout.
We accept payments via credit/debit cards, UPI, net banking, and digital wallets. All
transactions are secured.
Orders can be modified or canceled within 24 hours of placement. Please
contact us at qlinkonshop@gmail.com as soon as possible.
Shipping & Delivery
Yes, we deliver across India. Shipping charges may vary based on location and weight.
Standard delivery takes 5-7 business days, while express shipping takes
2-3 business days. Delivery times may vary based on your pincode.
Once your order is shipped, you will receive a tracking number via email or SMS to track
your package live.
Returns & Refunds
We accept returns within 7 days of delivery if the item is unused and in
its original packaging. Please verify our Return Policy page for specific exceptions.
Refunds are processed within 7 business days after we receive and inspect
the returned item at our warehouse.
Yes, exchanges are allowed within 7 days for unused items in original condition.
Product & Support
Some products may come with a manufacturer warranty. Please check the specific product
description or contact us for details.
Yes! We provide customization services for select products (like digital cards or stands).
Contact us at qlinkonshop@gmail.com.
You can reach us via Email at qlinkonshop@gmail.com. We typically respond
within 24 hours.
Still didn't find the answer?
Our team is happy to help you with any specific queries.
Contact Support