Frequently Asked Questions (FAQ) – Qlinkon Shop

1. Orders & Payments

Q: How can I place an order?
A: You can place an order directly on our website by selecting your desired products, adding them to the cart, and proceeding to checkout.

Q: What payment methods do you accept?
A: We accept payments via credit/debit cards, UPI, net banking, and digital wallets.

Q: Can I modify or cancel my order after placing it?
A: Orders can be modified or canceled within 24 hours of placement. Please contact us at qlinkon@gmail.com as soon as possible.

2. Shipping & Delivery

Q: Do you offer nationwide shipping?
A: Yes, we deliver across India. Shipping charges may vary based on location.

Q: How long does delivery take?
A: Standard delivery takes 5-7 business days, while express shipping takes 2-3 business days. Delivery times may vary based on location.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking number via email or SMS.

3. Returns & Refunds

Q: What is your return policy?
A: We accept returns within 7 days of delivery if the item is unused and in its original packaging. Check our Return Policy for more details.

Q: How long does it take to process a refund?
A: Refunds are processed within 7 business days after we receive and inspect the returned item.

Q: Can I exchange a product?
A: Yes, exchanges are allowed within 7 days for unused items in original condition.

4. Product & Warranty

Q: Are your products covered under warranty?
A: Some products may come with a manufacturer warranty. Please check the product description or contact us for details.

Q: Do you offer customization?
A: Yes! We provide customization services for select products. Contact us at qlinkon@gmail.com for details.

5. Customer Support

Q: How can I contact customer support?
A: You can reach us via:
📩 Email: qlinkonshop@gmail.com